Frequently Asked Questions
Everything you need to know about your Damson Madder order.
How long does shipping take?
Standard UK shipping typically takes 3-5 working days. International delivery times vary by location, usually arriving within 7-14 working days.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I care for my Damson Madder garments?
To preserve the quality and sustainability of our fabrics, we recommend washing at 30 degrees Celsius and air drying. Always check the specific care label inside each garment.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and local customs duties are calculated at checkout based on your destination.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna.